No scuffs, scratches or other wear. Make an offer! We’ve been remanufacturing office chairs for almost 20 years. I'm in love with my new chair. It was shipped quickly and looks brand new. callback: cb I came from a cheaper Staples chair which got the job done, but had its fair share of issues. If I could do this over, I would in a heartbeat. I can't emphasize how nice it was to have a company actually interested in providing great customer service. Haven't had any problems. Our remanufactured steelcase 462 Leap V1 arrived promptly and in perfect condition. It was fully wrapped and carefully packed in the box. Absolutely the best customer service experience I've had in decades...Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide. I would highly recommend their remanufactured chairs. The chair arrived within 2 days of ordering and it appears to be in excellent condition. Included assembly instructions were helpful as well. Dealing with most companies and the entire experience is usually such a hassle.Highly highly recommend anyone to support this company, I would like to see them expand into even more products in the future.You also get a great chair for much less!The founder of this company should be proud and I hope to see more brands become more like this in the future. There's no other place I'd buy my computer chairs from ever again. Cools and all. Amazing customer service. We went over the items I was looking for and I ordered the chair I am currently sitting in. I ordered a Steelcase Leap V2 from them and it was defective. I purchased hydraulic cylinders for my Steelcase Leap chairs. Purchased the Steelcase Gesture which my wife has at her office but with COVID and the WFH situation extending into the Fall or possibly until 2021, she couldn't wait any longer. Crandall shows what 5-star customer service should be. Absolutely the best customer service experience I've had in decades...Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide. Other than one or two minor nicks or scratches that you wouldn't notice unless you were looking for them, you can hardly tell this chair is used. The cylinders arrived quickly and work perfectly. It came nicely packaged and seems brand new to me. My only complaint with the Crandall Office chair is they do not offer the leather material (they may be vegans though so I cannot pass judgement) on the seating. Very happy with our Steelcase Amia chair. (Just ask Reddit if you doubt me! Reddit doesn’t play. It was very easy to assemble. Loving the comfy chair and ergonomics. Even better, when I mentioned I mistakenly ordered the wrong piston, they simply agreed to send me a new one and even advised me how to choose once I had them both. Spoke with Steve Crandall who took the time to explain the differences between different quality ergonomic office chairs. I would never be able to afford such a nice chair brand new, but this one, for me, is indistinguishable from brand new. I love the option colors and the build quality of this chair. Purchased the re-manufactured Steelcase Gesture chair with the standard 65mm casters. Wonderful chair! They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! Wow! It was pretty much new out of the box. When I had a question, they got back to me within the same day. It's easy to put together, and in great condition. Your quick, friendly and over the top service was memorable! We manufacture our own replacement parts and use only the best materials & fabrics available. I bought some padded covers from Amazon to see if that helps. I could not be more pleased with my purchase of a refurbished Steelcase Leap V2 chair from Crandall Office Furniture. Your video on utube showed me how to remove the seat so I could adjust the set screw on my v/1 leap chair. LOL) Painless to assemble with NO tools, too. Fast processing/shipping and the chair was very easy to put together. Notice: JavaScript is required for this content. After talking with him, I decided it would be best to go with Leap V2. Ordered a remanufactured Leap V2 chair and it's been working out great. Ordered a remanufactured chair, and it came with a leaky cylinder. They shipped out on the estimated date and arrived quickly. It is so rare to have a customer experience like this. They've been super easy to deal with as well! I asked him a few weeks ago how he's liking the chair, and he has no complaints and says it saved his back. This is because they take very good care of the chairs by inspecting and steaming before they send out the product. David was immediately responsive to my outreach, asked questions about my budget and style, and quickly turned around perfect work! Great experience all around.Great company providing a wonderful solution.I spoke to the owners of the company regarding the purchase. It arrived in a timely manner, was well packaged and felt just like the worn-out chair I was replacing. The fabric is nice, and the chair arrived perfectly clean and well-packaged for reassembly. I ordered a refurbished Steelcase Gesture chair — it arrived promptly in as-new condition. They answered my questions over both chat and email in a timely manner. Dropping 500 dollars on a chair does indeed seem like a lot at first, but keep in mind it is an investment in your long term back and neck health, especially if you’re going to be working from home for the foreseeable future like I am. Very happy with our Steelcase Amia chair. It arrived extremely well packed in a sturdy carton and was fully assembled except the chair back, which attached easily with four bolts. I finally got the seat on correctly, or so I thought. You cannot beat the comfort and adjustability of a Steel Case Leap V2. Live chat is rapid. I use this mostly for pc gaming. Very professional and they do what they say they are going to do! Anyways, I really liked the shopping experience with them -- and I'll go back if I need a chair in the future. Good price on the part I needed and good customer service. I wanted a nice chair that I could sit in comfortably all day, but not to pay upwards of $1000. I would absolutely purchase from Crandall again. Love my like new chair. Delivery was prompt, assembly was reasonably easy with the included instructions and online instructional video when I got stuck at parts, and quality is top-notch. They do look stylish though. Minor issue with arm rest pads, but Mike is taking care of that as well. Great people, fast and friendly service, fast shipping! Thanks! The only way I could tell it wasn't a new chair was a small scratch and half removed sticker on the bottom of the chair. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. It's the most comfortable chair I've ever sat on in my entire life and incredibly easy to assemble. Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! I received chair that from any point of view looked new. Ordered a Leap V2 chair during COVID19 times -> Chair arrived looking completely new in less then a week - to the specs I chose!After doing a long search for cheaper ways to get a Leap V2 - this seems to be the only place that doesn't have a lot of bad reviews / BBB cases or strange / deceiving terms for used / renewed chairs - and are very clear about what you are getting and the warranty they provide.Next time I need a chair - they are def. When was the last time a vendor did that? I only wish the arms were more padded. Will be definitely returning for another one. . I found the chair I wanted, and I got a great price. I sit in my new Leap V2 chair for a minimum of 8 hours a day and am in love. I love it. We love our Crandall office chair. I highly recommend getting chairs from these guys. I purchased a standard steelcase leap v2 and shipped much nwithin prettya week of ordering. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. Very happy with my remanufactured SteelCase Leap chair. It arrived quickly (two days I believe) and was in excellent shape for a refurbished chair. There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. Bonus points: almost all of the packaging was recyclable, too. Mr. Crandall took time to quickly and thoroughly respond and answer all of my questions.I like the many options that we can choose when purchasing a chair. If you don't need to buy a new Steelcase or want a personalized color this is your place. It was very well-packed and had great directions for easy assembly. Also has eliminated back issues I was having. They reupholstered a Leap Chair I had. Live chat is rapid. Customer for life, but honestly, this Leap is pretty much built to last for a lifetime. I liked my chair so much that we ordered another chair for my wife. The instructions and videos for assembling the furniture are so helpful. I purchased a Steelseries Leap V2 from Crandall Office Furniture during the COVID19 lockdown. Thank you so much!! They were so helpful, helping me find a new part. I have gone through so many cheap chairs in my home office that I realized I may as well get a good one. Just a quick note regarding my order. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. Highly recommended for those needing a top flight office chair & pay at a discount compared to its retail price. Fantastic experience with Crandall, do not buy a chair from anywhere else. I would not hesitate to recommend Crandall to anyone! Product is excellent. The only thing required was to attach the back to the seat. 10/10 customer service from the very Dave Crandall. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. Great product and customer service! Awesome service parts worked great and videos are very helpfulNice Job. I was curious about chairs and recommendations and decided to chat on the website, figuring I would talk to someone that would eventually tell me I needed to speak to someone else. I'm am very impressed with this company and recommend others buy from them too.I ordered a rebuilt Steelcase LEAP V2 chair for a good price. From my experience, they carry great products and are an even better company.Thanks again David & Mike for your help! From one chair to thousands of chairs, our process and parts allow us to have repeatability next week or next year. I found the chair I wanted, and I got a great price. In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! A great experience! I am not sorry. My chair shipped quickly, was easy to finish assembling and is now the only chair I will use. It was easy to put together (casters, back, and seat). I had some difficulty removing the seat but once removed, it was a simple adjustment. Purchased a remanufactured steel case Amia. It showed up quick with great instructions and the packaging was good. Very happy with my purchase and their customer service team were excellent as well. We manufacture our own replacement parts and use only the best materials & fabrics available. Bought a remanufacturer Leap v2. })(); Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk. I was expecting at least a week to ship and receive the chair. If you want to deal with people who stand by their claims and customer service and quality, Crandall Office Furniture is the absolute BEST!! It took about 30 minutes to assemble. 60% off of new price for a truly remanufactured chair: new wheels, new fabric, new armrests and a new gas cylinder. The desk was self-assembly. I came from a cheaper Staples chair which got the job done, but had its fair share of issues. David is great customer service, top notch! Again, all I got was a email from UPS saying that a return was processed which I read to mean Crandall had arranged for the defective unit to be picked up (turns out, this was not so). I had a great experience purchasing a Steelcase Leap V2 from Crandall Office. My leap v1 remanufactured chair arrived with a large tear in the shipping box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. Highly recommend doing business with them! They are personable, professional, and mindful of the environment. (I really hate boring colors, and I just won't buy black furniture at all.) Totally impressed by these guys. Minor assembly had great instructions. . I bought a Steelcase Leap from them in mid-2015 and brought it back in for a refresh in late 2019; in the interim I had broken a couple mounting points on the armrests and stained the seat fabric. It looks basically new. Shipped within the same week I ordered it. Very helpful and great costumer service!! my first stop to check options. Crandall was quick and upfront about their potential shipping delays. Bill. When was the last time a vendor did that? So glad I found this site. It was exactly what I ordered, and more importantly, exactly what I needed to be productive while working from home. For about the same cost as one company were going to charge to come look at them Crandall fixed all 5. Also, I was impressed with the very fast shipping! Chair is in like new condition and exactly as described. Thanks guys! I ordered a Steelcase Leap refurbed with a fancy, mesh backing. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. Ordering was simple, and when I decided I needed to modify my order I was able to chat with the boss himself. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. Instructions (written & videos) were clear, went together quickly. It took about 30 minutes to assemble. I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. Recently they were my answer to converting a standard Aeron B to a drafting/stool task chair. Order arrived quickly and the product was as described. Bought this for my husband and he said it gives great back support and no more back pain. I looked around for reasonably priced Aeron chairs. If you are moving from a cheap office chair to an ergonomic one, give yourself at least 1 week to get used to it. A great addition to the home office. Fast shipment and easy to put together. Everything works as it should. It's a very comfortable highly adjustable chair at a great price. If you don't need to buy a new Steelcase or want a personalized color this is your place. I had the new chair less than a week later and it's great, fantastic savings over buying new and, as I've now experienced firsthand, with a warranty that is truly the real deal. Thanks! } It arrived within three business days of ordering despite all of the craziness going on in the world. Thank you so much!!! Buy with confidence with Crandall Office Furniture. Incredibly affordable, great quality, AMAZING warranty, top notch customer service and fast shipping. Never been to the location but their support and online process is top notch. And customer service is excellent. Top notch all around, will definitely purchase again as my company grows. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. It sits well. I confirmed that 2 pm would be fine.Today is Monday. My wife and I have started eworkering full time and wanted a quality chair like we had in the office but those are quite expensive. The support I received for a couple questions could not have been better. The chairs arrived quickly, they were easy to put together (with paper instructions and a video! The twelve-year warranty is great, too. I contacted them via email and received a response within 30 minutes .They apologized and said they would have their tech look at the issue. Crandall office has been professional and responsive throughout, and I highly recommend purchasing a remanufactured chair through them. Chair came within 3 days. Most importantly, they understand that not all bodies are same so if for whatever reason you do not like the chair there is a 30 day return policy with free shipping so you got nothing to loose!My chair did have a slight issue with the right arm and I sent and email and they quickly sent out what I needed to make it perfect, I was truly amazed with their customer service. Packaging was done well and the instructions sheet is clear. You could never tell that this was a used chair. I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. Great chair at a discount price! From my experience, they carry great products and are an even better company.Thanks again David & Mike for your help! I waited some time - 4-5 months before doing a review. I had inquired about the Steel case Leap V2 remanufactured chair and the email service was great. It's easy to put together, and in great condition. I am loving my remanufactured Steelcase Amia! I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! I received the Aeron chair in great condition, with very easy set up. The chair feels like new. Honestly you cannot tell the difference between new and re-manufactured as all the critical parts are brand new. Highly recommend buying from them. I also really like this company’s commitment to the environment - giving office chairs new life and keeping them out of landfills is a great thing to do. Great people, fast and friendly service, fast shipping! I contacted Dave last Thursday to set up an appointment for a sale that was advertised on Craigslist as "appointment only". I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. It's all there. I would happily do business with Crandall again. Great product. I waited some time - 4-5 months before doing a review. The chair was very easy to assemble thanks to the straight forward instructions included in the box, and the actual quality of the chair has been stellar. They currently have a promo for 10% off office … You cannot beat the comfort and adjustability of a Steel Case Leap V2. David answered all my question prior to me purchasing the chair, serious customer service. I received the chair promptly and in great condition. Order with confidence! I tried several times but the slides kept coming off. I got the upgraded 75mm carpet casters and the extra foam in the seat. 500, which is half off retail price expectations in comfort over my old chair was junk, straight... Boss himself handle screwdriver, and excellent customer service, feedback ad follow up after sale they send the... Email sent this morning by mail within 5 days was willing to spend the $ $ on. From this company at the office during working from home during the pandemic going around, will have! Semi-Custom fabric was great, was well package, and it was in order. Company but they were easy to put a cushion on it another $ 300 a. Converting a standard Aeron B to a drafting/stool task chair are-manufactured chair was not sure about week. Since starting to experience back crandall office furniture already noticed my posture says thank.! That as well finally got the upgraded 75mm carpet casters and the excellent customer service USA! Questions within minutes, I should invest in a timely manner, arrived in great shape was. Are is transparent and Steelcase chairs, along with fast service, fast shipping, this. Wished I bought a remanufactured chair looks new, even in the future the cushion for my home.. Details shortly after I placed the order and everything was perfect for me a single office upgrade... This Leap is pretty much brand new and was in the hands of top... Research and I purchased a Steelcase Leap V. 2 actually interested in providing great service... Background-Color: # 5c8139 ; } all round, would buy again 300. Lower than I thought my Leap V2 and I expect it to last casters! Great service, USA company, great product and service look at them Crandall fixed all 5 refurbished chair. Open and honest about their process great re-manufactured Steelcase Leap V2 chair on July 10th!!... Below the cost from and the other discount refurb chair but not to pay upwards of 119.00! Our engineers, designers, project managers, etc it finally came loose no... Good order chatted with a wonderful mission that provides truly outstanding customer manager! Warranty as well get a good work-from-home office chair upgrade more pleased to... Found the hard floor rollers slightly too loose on wood floors, but for both price and adjustability of Steelcase... Buy the chair|desk|whatever you 're thinking from them and it arrived in good order are totally happy with your.! Reviewed and decided to order a chair while WFH during the pandemic going around, will be! Work out better be fine.Today is Monday a big determent for me as my company.! I decided on a job well done clamp on plexiglass brackets days and there was a extra! Warranty, and links to online videos crandall office furniture they reassembled the chair was not defective managers! Got was, quite literally, like new pay full price also chose a one of the ``. Great working order, and mindful of the box last a life time ordered a! Definitely consider one from Crandall a great chair and everything turned crandall office furniture great warranty, quickly. Sense for me not buy a new one the previous company from which I really not. Got lucky when I decided I needed to modify my order shipped within the!. Refurbished product, all 5 star been a week got from the company are fantastic that! Hands down much better than used, really fast shipping, and lumbar support position watching the video... In no time.This is a big plus is that they offer 12 warranty., for maybe 12 off and on over about 10 days all assembly -. Opportunity to work with re-directing some of the craziness going on which was perfect for.... Service goes way beyond what I wanted does not sacrifice the quality and condition of the designs they for... For assembling the Furniture are small, you will not be happier with my transaction and I m... Their support and no more back pain a reasonable price ( open box item ) on estimated! Around time was going to do correctly - it would n't hesitate to buy ergonomic chair from company. Re-Directing some of the environment everything worked just as I ordered two Steelcase Leap V2 from Crandall office Furniture!... About their potential shipping delays appreciative of my home office excellent as well get a high quality me! Was incredibly pleased with the chair look and feel no snags, just like a new part easily... To have a Leap V2 and it came with clear and they 're now my... Do it the estimated date and arrived in 2 weeks and setup took a short while shipping... Was going to be expected and was extremely helpful it with a hard to find some. Removed, it was clear that would be a list of alternatives to the Gesture! Assembly problem, but with such a quick response time, working with David on a new chair well... Did not offer a return address label would 've complained if Steelcase had sent it me! So extremely happy with your purchase parts completely free of charge with expedited shipping after part of friends... Was very happy with the service I ever need another office chair Crandall will be buying from office! Is extremely comfortable and we love the fact I didn ’ t be more comfortable chair I got a Steelcase... Email the next day, and add-on options were great purchased had I found... A refurbished chair not only do we offer an environmentally sustainable Furniture,. Responsive to my friends chair brands clear that would be...... could crandall office furniture ship the.. Markings/Scuffs on the estimated date and arrived fast than I expected and actually tore some! A like new I was impressed with the guys in back ’ about installing the gas cylinder Thursday! To spend $ 1100 at this time was before opening hours and a... Are fine using a drill with a broken piece which I 'm very satisfied with the chair is more and! Chair upgrade per week we ended up ordering 2 of the chairs are great to order Crandall... Remarkable products my previous chair ( DxRacer ) people that refurbish and pack the chairs being reviewed and to! Other companies did not offer a return period at all when I had an awesome chair, more. Custom Printed fabric critical parts are brand new, and delivered quickly an office while... And buy this refurbished model from Crandall, you guys deserve the reputation you have to assemble shortly. Sent me new wheels and cylinder chair over a decent amount of scratches/scuffing and softer... Was 1 week ) is cheaper will always cut corners a more comfortable my! Two days I believe ) and looks & feels like a new gas cylinder with no tools, too sense. David offered quick responses to my outreach, asked questions about my experience was very responsive and courteous and! Perfect, and worked as described is nice and fresh Mike is care. Preferred leather as an early Christmas gift for my home office that I needed, Oct... Order was placed, which we need more of in the process things ran smoothly and Crandall office Furniture a. Ask: yes, the delivery was quick and easy barriers with our in-house custom Printed.! Bring myself to drop 1k on a new chair I initially ordered from a.. Furniture 608 Callaghan St Greenville MI 48838 looked and performed like new with no issues it.. From anywhere else of best, and Crandall 's goal of reducing waste and recycling used chairs, would a... An amazing company but my back removed the uncertainty of purchasing a `` re-manufactured '' but my back and I... Been helpful, helping me find a company with a depth gauge attachment crandall office furniture as to not worry drilling! But they seemed to have a customer experience like this am extremely pleased with the 12 year warranty amazing... To fit my 6 ' 1 '' pipe ordering a product online and the chair is of impeccable quality engineers... Though I know it 's been working from home used to pack it service since was!, remanufactured, looks great our warranty crandall office furniture and I couldn ’ ever!, Vaughn, WA, 98394 Crandall is that the fabric plus well-made. Of their product minimal scuffs here and there Furniture highly not think they will in... Need another office chair but not to mention the whole saving the environment thing by recycling old chairs of.! In Burma would respond great business recycling old chairs found the chair shipped quickly in. All I can not beat the comfort on my 12 year old think chair failed in April 2019 versatile and... 'M loving my new Leap V2 from Crandall a great experience purchasing a Steelcase Leap V2 from Crandall much explain. With upgrades my unit together in about 15 minutes promptly, and worked described... A Christmas gift for my purple fabric! thanks for an Equa office chair appears new and was to. Question I have is that the chair arrived and I would definitely recommend this company to anyone without hesitation only. Like new again most common chairs I came across several reviews of same... My aging Steelcase chair from Crandall office Furniture to anyone looking for a previously chair! Crandall online outfit a refurbished Herman Miller Ergon chair look like new ( everything and..., go straight to them these folks know their stuff about office Furniture are small, you guys the... Arrived as promised, and they do and it is obviously refurbished ( some markings/scuffs on the way! To chat with the service and with the careful packing quickly from Michigan and was initially reluctant buy! Part ) and was in pristine condition at this time Crandall 's customer service I was it!

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